RRR Shredding Solutions (“we”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you engage with us through our website, products, services, or communication channels, in accordance with Indian laws including the IT Act, 2000 and the DPDP Act, 2023.
1. Information We Collect
We may collect the following types of personal and sensitive personal data:
Personal Information: Name, phone number, email address, postal address, job title, company name.
Transactional Details: Records of purchases, invoices, payment history.
Technical Data: IP address, browser type, operating system, and other device identifiers.
Communications: Records of customer queries, support interactions, emails.
We do not intentionally collect financial information (like credit card details) unless required for processing a transaction, and such information is handled through secure, third-party payment gateways.
2. Purpose of Data Collection
We collect your information for legitimate business purposes such as:
Processing your inquiries, orders, and service requests.
Providing customer support and after-sales service.
Sending updates, offers, and promotional content (only if you opt-in).
Improving our website, products, and services.
Complying with legal and regulatory obligations.
3. Consent
By accessing our website or sharing information with us, you consent to the collection and use of your data as outlined in this policy. You may withdraw your consent at any time by contacting us (see Section 9), subject to legal or contractual restrictions.
4. Data Sharing
We may share your personal data with:
Third-Party Service Providers: For logistics, IT support, marketing, and payment processing.
Government Authorities: If required under applicable law or legal process.
Business Partners: Only with your explicit consent, where applicable.
We do not sell or rent your personal data to any third party.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
6. Data Security
We implement industry-standard security measures including encryption, firewalls, and secure access protocols to protect your personal data from unauthorized access, misuse, or disclosure.
7. Your Rights Under Indian Law
You have the following rights under the Digital Personal Data Protection Act, 2023:
Access and Correction: Request access to or correction of your personal data.
Erasure: Request deletion of your data when it is no longer necessary.
Grievance Redressal: File complaints regarding misuse or data breach.
You can exercise these rights by contacting us via the details below.
8. Use of Cookies
We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage cookie settings through your browser.
9. Contact Us
If you have any questions about this Privacy Policy, want to exercise your rights, or have a grievance, please contact:
Grievance Officer
RRR Shredding Solutions
Address : 74/1, Gulshan Park,Nangloi ,Delhi -41, Behind Sonia Hospital
Email: Info@rrrshredder.com
Phone: +91 7291919104 / 91 7291919105
We will acknowledge and address your concerns in accordance with the timelines specified by Indian law.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.